Thena customers | Trusted by top performing modern B2B companies

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"With Thena, our single support lead manages hundreds of customers across Slack, email, and chat, something that used to take a 4-person team."

Austin Hay
Co-founder

Modern B2B teams run their ticketing

and customer operations on Thena

"We've been able to redirect 98% of support related Slack requests to the right team."

"We are officially off Freshdesk and using Thena as our new ticketing tool"

"Thena’s UI is miles ahead of Zendesk and other players"

"Using Thena allows me and my team to talk to our customers from one place, no matter how the customer is contacting us."

Jessica L
Head of customer success

"What I appreciate most about Thena is its ability to integrate Slack support into our existing ticketing system without disrupting our established technical support workflows."

Jessica C
Director, Global technical support

"We have a lot of shared Slack channels with our customers, and Thena allows us to actually stay on top of all the messages, ensuring that we don't forget to reply to anything"

Celine D
Senior customer success manager

"Incredible tool for anyone using Slack for customer support"

Brandon F.
CEO

"It's complete integration with Slack allowing B2B companies to get their clients inside Slack and see a dedicated ticketing system, it is mindblowing"

Juan F
IT manager

"Thena helped us tame wild-wild-west Slack support"

Daniel S.
Technical team lead

G2 reviews

"Thena helps us
better meet
our customers
where they are"

Director of customer support

"Easy ticketing"

Director of IT

"Must-have tool
for managing
customer comms
in Slack"

Customer success manager

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