AI chat agents for 24/7 customer support
Support that thinks, feels and delivers.
Ask Taylor, our AI support agent.
Support, with a mind of its own.
Instant response. Smart resolution. Clean handoff.
Reduce ticket volume by 40%.
Increase response and resolution times by 3x.
“We’re using Thena’s AI chat to handle real support volume, and it’s becoming a critical part of how we scale without adding headcount.”
Austin Hay
Co-founder, Clarify
Series A
Fully customizable AI chat agents that align with your brand and goals.
Build
Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.
Logo
Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).
Position
Choose where the chat widget should appear on your site.
Theme color
Pick a color to match your brand. This will be used across the chat widget and interface.
Widget type
Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.
Target element ID
Specify the ID element where the chat widget should be embedded.
Customize
Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.
Train
Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.
Deploy
Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.
Why Thena AI chat agent?
Meet the AI agent your support team actually wants to work with.
| Feature | Thena | Others |
|---|---|---|
| AI-first agent | Custom-built | Add-on only |
| Behavior control | Prompt-based | Pre-set flows |
| LLM + knowledge | Cited answers | Basic replies |
| Setup & launch | Script + go | Complex config |
Enterprise grade security to protect your customer data
Join top performing modern teams
Not just faster. Smart. Humanlike.
Build. Customize. Deploy. In minutes.
Channels
- Slack
- Live chat
- Web forms
- MS Teams
- Discord
Ticketing
- Tickets
- Team boards
- Groups
- Routing
- Statuses
- Ticket fields
- Forms
- SLA
- Working hours
Account
- Tables
- Views
- Insights
- Account fields
- Contact fields
- Tasks
- Notes
- Activities
Knowledge base
- Help centers
- Articles
- Live collaboration
- Tags
Broadcasting
- Broadcasts
- Audiences
- Analytics
AI
- AI agents
- AI chat
- AI co-pilot
Integrations
- HubSpot CRM
- Salesforce CRM
- Jira
- Linear
Company
- Contact us
- About us
- Changelog
- Docs
- Help center
- Customers
- Pricing
- Blog
@2025 Pivoting Owl Inc
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