Thena pricing plans | AI is the baseline in all plans
Straight forward pricing that grows with you
Connect every B2B channel.
Pricing Plans
Starter Billed annually
- Price: $29/user/month
- User Seats: Up to 5 user seats
- Tickets: Up to 1,000 tickets/month
- Support Channels: Slack & email
Standard Billed annually
- Price: $79/user/month
- Includes: Everything in Starter +
- AI web chat
- AI agent studio
- MCP
- APIs
Enterprise Billed annually
- Price: $119
- Includes: Everything in Standard +
- AI agent custom deployments
- MS Teams
- Enterprise APIs
- Enterprise security features
Trusted by the best of B2B companies
From Starter to Enterprise, AI is the baseline.
Features Comparison
| Feature | Starter | Standard | Enterprise |
|---|---|---|---|
| AI ticket detection | Yes | Yes | Yes |
| AI ticket summaries | Yes | Yes | Yes |
| AI tagging | Yes | Yes | Yes |
| AI assistant | Yes | Yes | Yes |
| AI auto-responses | No | Yes | Yes |
| AI co-pilot | No | Yes | Yes |
| AI powered workflows | No | Yes | Yes |
| Unlimited MCP | No | Limited | Unlimited |
| API | Limited | Unlimited | Unlimited |
| Webhooks | Limited | Unlimited | Unlimited |
| Customer portal | Limited | Limited | Unlimited |
| AI agents | Limited | Limited | Unlimited |
| Channels | Email, Slack | Email, Slack | Email, Slack, Web chat, Discord, MS Teams |
Additional Features
- Knowledge Base: Unlimited help centers and articles
- Integrations: HubSpot, Salesforce, Jira, Custom apps
"Thena helps us better meet our customers where they are"
Jessica C, Amplitude