AI account management & tracking | Account summaries & notes
Apps
Curated apps
Use curated apps built and maintained by Thena to unlock instant value. These pre-built integrations help you streamline workflows, sync data, and enhance your support operations, all with minimal setup.
Custom apps
Create your own apps or integrations using Thena’s flexible apps framework. Whether you’re building internal tools or third-party extensions, custom apps let you tailor Thena to your unique needs.
Purpose-built for AI context.
Inject models with context.
Orchestrate workflows via prompts.
MCP
Unified support for all channels.
Channels
Trending
- What is Thena?
- Agentic AI chat
- Support AI for B2B
- Slack connect
- Slack for support
- Email vs Slack
- Discord vs Slack
- Helpdesk
- B2B SaaS support
- CSAT in B2B
Ticketing
- Tickets
- Team boards
- Groups
- Routing
- Statuses
- Ticket fields
- Forms
- SLA
- Working hours
- Auto-responder
- CSAT
- Customer portal
- Snippets
- Workflows
- Related tickets
- Internal threads
- Emoji actions
Account
Knowledge base
Broadcasting
AI
- AI agents
- AI chat
- AI co-pilot
- AI logs
- MCP server
Integrations